Universal Studios Home Entertainment Consumer Damaged DVD Replacement Program
Universal Studios Terms & Conditions

Please fill in the information below. We will let you know within 2 – 3 weeks if the title(s) is available for replacement.
If the same version is no longer available, we will tell you what alternate version may be substituted.

NOTE: If you employ a SPAM Blocker, our e-mail might not reach you.

Replacement cost is $7.95 for the first DVD; $2.50 for each additional DVD to cover shipping and handling.
No more than 10 titles may be returned per household per year.
TITLE refers to a DVD package or collection. For example:
    "King Kong, Special Edition" – 1 movie + bonus features on 2 discs = 1 TITLE.
    "Back to the Future Trilogy" – 3 movies on 3 discs = 1 TITLE.
    "Alfred Hitchcock: The Masterpiece Collection" – 14 movies + bonus features on 15 discs = 1 TITLE.



First Name:
Last Name:
Daytime telephone number (without call blocking):
Mailing Address Line 1:
Mailing Address Line 2:
City:
State:
Zip:
Email Address:


5 or 8-Digit Selection #
(on base of package spine):
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How did your DVD(s) become damaged?:
If you have additional question about the Consumer Damaged DVD Replacement Program, please include them here.
>>>If your inquiry is NOT about our Consumer Damaged DVD Replacement program, please click here.